LIFE SOULÚTIONS MASSAGE & BODYWORK THERAPY, LLC
POLICIES & CANCELLATIONS
All clients must complete the Confidential Client Intake Form prior to receiving a massage therapy session. Please fill out all paperwork prior to your first massage therapy session or arrive 10 (ten) minutes early so that it does not cut into your massage session time. Clients are responsible for maintaining their scheduled sessions. It is thresponsibility of the client to maintain all scheduled sessions. We require A VALID CREDIT CARD & appointments for all sessions. Walk in appointments will not be serviced. Appointments are subject to availability. We are not open on holidays. Our services hours are subject to change without notice.
It is expected that the client disrobes for their therapy session. The only exposure will be the area that is being worked on. This is for the massage therapist to efficiently manipulate the muscles throughout the massage session.
Please arrive for your session clean and showered. Please do not wear any perfumes, oils, or heavy scents to your scheduled session. Your therapist may be allergic to scents. Deodorant is okay. If you arrive and are or appear to be sick/fever/sunburn/rash or any other illness you will not be serviced. You may be required to pay for the full amount of the session. Please do not arrive sick to your appointment.
Full payment is due at the time of service. Personal checks are not an acceptable method of payment. We accept cash, credit cards, and gift certificates. Gift certificates and or vouchers are subject to forfeiture.
A valid credit card is required to be kept on file for all sessions booked and will be charged $50.00 (fifty) per booked session if there is no 24 hour cancellation notice. The full session amount will be charged to the credit card if client(s) no shows, same day cancellation, or misses any appointments.
No persons under the age of 18 (eighteen) will be serviced.
If you are dissatisfied with your massage session, please notify management immediately after your session.
Please respect other guests and the therapist by turning off all electronic devices or place them in the silent mode prior to entering the quiet room and/or massage session.
Your business is valued and your cooperation is appreciated. We are making a commitment to you to guarantee your appointment time and refusing all other requests for that time slot. We require appointments for all sessions. Walk in clients will not be serviced. Once you have made the appointment, a 24-hour cancellation /rescheduling notice is required. If you fail to give a 24-hour cancellation/rescheduling notice, your credit card will be charged a $50.00 (fifty) fee. We may give a courtesy call as a reminder, but it is the responsiblity of the client to maintain all appointments. Missed or no-show appointments will result in you being charged the full amount of the booked session. If you are late to the session, the session will start at the time you arrive and end at the scheduled time. You will not be compensated for the time missed during your scheduled session time. Full payment is required for each session before or immediately after the massage session. Appointments are subject to availability. If you are more than 15 minutes late your session (depending on the length of the session) will be cancelled, fees may apply, and forfeiture of gift certificate and or voucher. It is the responsibility of the client to maintain all sessions. We require appointments for all sessions. Our service hours are subject to change without notice. We are not open on holidays.
Emergency cancellations are determined by LIFE SOULÚTIONS MASSAGE & BODYWORK THERAPY, LLC discretion.
IMPORTANT NOTICE: Client intake forms are available at the time of scheduled session. A signature is required on all forms per scheduled client. Please arrive 10 minutes early to complete intake forms so this process does not cut into your relaxation time.